Frequently Asked Questions
DO I NEED TO SEND YOU MY CAP?
No! I work on toppers that you can attach to you cap. I provide Velcro pieces attached to the design so you can attach and re-attach to your cap at will.
DO YOU SHIP OUT OF STATE?
Yes! Shipping is $8 for two-day priority. You may opt-in for a longer duration for less.
HOW DO I PUT MY TASSEL ON?
You put your tassel on, just as you would if there wasn't a design on top around the little button in the center. Then, you place your design over it. I place the Velcro pieces on for you on the four corners of the design so that when it comes time to initiate the ceremony of switching from right to left, you lift the front corner, switch, then re-attach.
WHAT IS THE PROCESS?
You send me your idea with any thoughts that you'd like to see in your design. After some communication, we settle on a final design via thumbnails/written word.
You place a $50 non refundable security deposit via cash app, Zelle, Venmo, or Apple Pay. I do not accept Paypal.
I get started and send you progress photos throughout, send suggestions/recommendations for design change, etc.
I now REQUIRE that a payment is placed WEEKLY while I work on your cap. Therefore, I will not continue on the design until the discussed weekly payment is placed. THOUGH this may not be necessary for caps that are (or estimated to be) completed in less than two weeks.
After I'm done and get the 'okay' from you, you send me the remaining balance plus shipping at least 5 days before the deadline date.
I ship and send you the tracking number. If you wish, you can send me your graduation photos so I can share on my page!
HOW LONG DOES IT TAKE?
It takes me about 2-3 weeks depending on my own workload via other clients and all other responsibilities.
WHAT IS THE PROGRESS ON MY CAP?
If there are any changes, you will know about it. Check the link in the menu named "Order Update". If I haven't contacted you about updates, there are probably none or none that I feel can be shared. I.e. something looks odd because it is IN PROGRESS.
STILL HAVE QUESTIONS?
If inquired early enough, we can talk about payment in installments up until the day I have to ship out your design.
I do rush orders (nothing less than a week from the deadline) depending on my workload for an extra $50.
There is an additional $10 - $15 fee for more than one head/person on the cap. Depends on the size.